Welcome to iStorezhona. These Terms and Conditions govern your use of our website and mobile app. By accessing or using the services provided, you agree to comply with these Terms and Conditions.
iStorezhona provides online and in-person sales of electronic products including smartphones (iPhones), laptops (MacBooks), and other tech products. These Terms and Conditions apply to all visitors, users, and customers accessing our website at www.istorezhona.shop and mobile app (iOS & Android).
By browsing and purchasing on our website or mobile app, you agree to these terms. If you disagree with any part of these terms, you must refrain from using our services.
You must be at least 18 years of age to use the services on iStorezhona. By agreeing to these Terms and Conditions, you represent and warrant that you are at least 18 years old and capable of forming a legally binding contract.
In order to access certain features of our services, you may be required to create an account with iStorezhona. You agree to provide accurate, current, and complete information during the registration process and maintain the security of your account credentials.
You are responsible for all activities under your account and agree to notify us immediately if you suspect any unauthorized use of your account. iStorezhona is not responsible for any loss or damage resulting from your failure to secure your account.
You agree not to misuse the iStorezhona website or mobile app by engaging in illegal activities, uploading harmful content, or attempting to interfere with the functionality of our platform.
Any use of the platform that violates the laws of Ghana or the applicable international laws will result in the suspension or termination of your account, and legal actions may be pursued.
iStorezhona makes every effort to display accurate product descriptions, prices, and images. However, we do not guarantee that the product details, pricing, or availability are error-free at all times. We reserve the right to correct any errors or inaccuracies and to modify or discontinue products without prior notice.
When you place an order, you will receive an email confirming the receipt of your order. This email does not constitute an acceptance of your order, and we reserve the right to reject orders for any reason. Orders are subject to availability and may be canceled or adjusted after the order is placed.
We reserve the right to refuse or cancel any order if the product becomes unavailable, there is an error in pricing or product information, or for any other reason deemed necessary.
All prices listed on the website and mobile app are in Ghanaian Cedi (GHS) unless stated otherwise. Prices are subject to change without notice. The final price for the items in your cart will be displayed at checkout, and any applicable taxes or shipping fees will be added.
We accept various payment methods, including major credit cards, debit cards, and mobile money platforms. Payments must be made in full before we process your order. If we cannot process your payment, we will notify you immediately, and the order will be canceled.
We offer both local and international shipping options. Shipping times vary based on the destination, product availability, and the selected shipping method. Shipping costs will be calculated at checkout.
iStorezhona is not responsible for delays caused by third-party shipping carriers. However, we strive to provide accurate delivery estimates and ensure that your order is delivered as quickly as possible.
We accept returns within 30 days of receiving your order. Items must be in unused, unopened condition with the original packaging intact. Refunds will be issued once the returned product is inspected and approved by our team.
Refunds will be credited to the original payment method. If a refund is not possible, store credit or an exchange may be offered. Certain products, including electronic devices, may not be eligible for return if opened or used.
Orders may be canceled prior to shipment. Once an order is shipped, it cannot be canceled. Please refer to our Returns and Refunds Policy for further instructions if you wish to cancel a shipment that has already been dispatched.
We provide a manufacturer's warranty on most products. Warranty details will vary based on the manufacturer and product type. For product support or warranty claims, please contact us at support@istorezhona.shop.
iStorezhona will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, products, or website. Our total liability for any claims will not exceed the total amount paid by you for the product or service in question.
Your use of our services is subject to our Privacy Policy. We respect your privacy and ensure that your personal data is handled securely. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.
The content on the iStorezhona website and mobile app, including logos, images, text, graphics, and software, is owned by iStorezhona or its licensors. You may not copy, modify, or distribute any of the content without written permission from iStorezhona.
These Terms and Conditions are governed by the laws of Ghana. Any disputes that arise under these Terms will be resolved in the courts of Ghana, unless otherwise agreed in writing.
iStorezhona reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and the "last updated" date will be revised. Please review these Terms regularly for updates.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
iStorezhona
23 New Town Rd, Accra, Ghana
+233 24 891 1510
support@istorezhona.shop