Account Deletion Policy

Welcome to iStorezhona. This Account Deletion Policy outlines the process and conditions under which you may request to delete or deactivate your iStorezhona account.

1. Introduction

At iStorezhona, we understand that your privacy is important. If you no longer wish to use our services or wish to delete your account, you can request account deletion at any time. This policy outlines how to request account deletion and the consequences of account deletion.

2. Requesting Account Deletion

To request the deletion of your account, please contact us by:

3. Deleting or Deactivating Your Account via Mobile App

If you prefer to delete or deactivate your account via the iStorezhona mobile app, follow these simple steps:

4. Account Deletion Process

Once we receive your request, we will verify your identity and proceed with the deletion process. Depending on the complexity of your request, account deletion may take up to 14 business days. During this time, we may contact you for additional information or confirmation.

5. Effects of Account Deletion

By deleting your iStorezhona account, the following will occur:

6. Retention of Certain Information

Some data may be retained even after account deletion, including but not limited to:

7. Reopening Your Account

Once your account is deleted, it cannot be restored. If you wish to use our services again after account deletion, you will need to create a new account.

8. Account Deletion and Third-Party Services

If you have linked third-party services (e.g., payment providers or social media accounts) to your iStorezhona account, deleting your account does not automatically cancel or remove those third-party accounts. You will need to manage those services separately according to their respective terms.

9. Contact Us

If you have any questions or concerns about our Account Deletion Policy or need assistance with your request, please contact us:

iStorezhona
23 New Town Rd, Accra, Ghana
+233 24 891 1510
support@istorezhona.shop